Frequently Asked Questions

Everything families usually ask before ordering.

Animated character portraits from Coco Stories
You record 30 seconds on your phone and upload it in the order form. Our audio team uses it to narrate the story in your voice.
Yes. Videos are delivered on an unlisted/private channel created only for your family. Nothing is public, searchable or monetized with ads.
Currently English, Filipino (Tagalog) and Cebuano. Many more languages coming soon.
Production time is 2 to 3 days.
Coco Stories Biblical tells Bible stories. Coco Stories Secular offers fairy tales and original stories.
Yes! The Family Legacy package is $14.95 per finished minute with a 5-minute minimum ($74.75). We bring your real family memories to life — grandparents, great-grandparents and beyond.
We accept PayPal and credit/debit cards via Stripe (Visa/Mastercard). At checkout, click the PayPal button to pay instantly, or click Pay with Stripe to use your card. Payment is completed right at checkout — fast, secure, and no waiting for a separate link.
Your recording is used only to produce your stories. We never sell, share or use it for anything else, and we delete it on request.

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